But our greatest dissapointment with the house is that Christine and Max did not pay back our deposit (1000 Euro). They blame us, and charge us, for the brake down of an old sofa that was there when we arrived. Christine claim that the sofa was new, but when we asked for the receipt she said she did not want to talk to us anymore, and that we should get a lawyer – which of course far to expensive for us. When we raised this issue Christine (somethimes she uses the alter ego Cathrine Duval) started to find other expenses to blame on us and now they will only return 45 Euros of our deposit. Very disappointing and unprofessional.

Gaute Torsvik Professor, University of Oslo, Norway

--Reply from OWNER: In response to the comments from Mr T. and Ms R.: We have been renting out the Villa Cezanne for four years and always have had excellent relationships with our guests. We have also kept in contact with a number of our guests well after their departure from the house. We welcomed Mr T. and Ms R. for them to spend a pleasant year at the Villa Cezanne. During their stay 1) they broke the foot of a sofa that they had acknowledged in good state when they had arrived. We immediately replaced it (cost 535 euros) 2) they ripped a curtain rail that we had repaired and refitted by a local craftsman ( cost 120 Euros) 3) they broke chairs that we replaced free of charge. During their stay, in order to be helpful, we had installed at their request an external power socket with a separate meter so that they could charge their Tesla car in the garden. The electricity bill is of 300 euros which they have not contested. The overall costs of the damages caused to the property is 655 euros The electricity bill relating to the charging of their car is 300 euros. Therefore totaling 955 euros. The deposit is 1000 euros With regard to the issue with damp we have apologized for the inconvenience and have immediately called upon local craftsmen to address the issue, which was addressed. In order to refresh the paints, we asked for authorization to access the property and proceed. This authorization was denied by Ms R.. Below is copied her emailed response. <<7th February: Hello Christine, Regarding the paintings etc we wish for no works to be conducted inside before we go in July. Have a good day M.>> To date, the waterproofing was done and the two bedrooms were painted in July as requested. We are extremely disappointed and shocked by the attitude and bad faith of Mr T. and Ms R.. As per the rental contract, we presented them in full honesty with the costs of repair of the objects they had broken and the electricity bill for their car. In response they have threatened to destroy our reputation on social media by posting bad reviews of the house. We do not give into blackmail having been fair and honest in our analysis, and ask that the costs of the damage they caused are taken out of the deposit. We are revolted by their attitude and their dishonesty. We cannot recommend as guests the family of G. T. and M. R. C. et M. G.